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Subscription Policy

Naija Diaspora Hub ("NDH", "we") offers tiered Vendor plans (Basic, Premium) billed in USD through Stripe.

This policy explains how subscriptions, renewals, and cancellations work.

1. Subscription Billing

  • Premium plan renew automatically each month (or annually if selected).
  • Payments are securely processed via Stripe in USD.
  • NDH does not store payment card details.

2. Cancellations

  • Vendors may cancel their subscription at any time through their NDH dashboard or by emailing support.
  • Cancellation will take effect at the end of the current billing period.
  • Access to premium features will remain active until expiry.

3. Refunds

  • NDH fees are non-refundable, except where NDH terminates a Vendor account without cause.
  • NDH does not issue refunds for unused time, accidental renewals, or account suspension due to policy violations.
  • Any refund granted (in exceptional cases) will be processed via the original Stripe payment method.

4. Fee Changes

  • NDH may adjust subscription pricing with at least 14 days' written notice.
  • Continued use of the platform after such notice constitutes acceptance of new pricing.

5. Taxes

  • All prices are quoted in USD, exclusive of applicable taxes.
  • Vendors are responsible for any VAT, GST, or other taxes in their jurisdiction.

Last updated: 1/28/2026